Returns & Refunds

We want you to love your Korean Beauty Trends order. If something isn't right, here's how we'll make it right.

7-day returns on unopened items

You can return unopened, unused products in their original packaging with seals intact within 7 days of delivery for a refund to your original payment method.

Opened or used products

For hygiene and safety reasons, we can't accept returns of opened or used skincare, makeup, masks, patches or brow products, unless the item arrived damaged, defective or incorrect.

Damaged, defective or wrong item

Contact us within 7 days of delivery with your order number and a photo of the item and packaging. We'll send a replacement or a full refund, including shipping. You won't need to send the item back unless we ask.

Skin reactions

Everyone's skin is different, so we recommend a patch test before first use. If you have a reaction, stop using the product and contact us. We'll review each case individually.

How to start a return

Email beautytrendskorean@gmail.com or call 647-482-1040 (Monday–Friday, 9 am–5 pm ET) with your order number and the item(s) you'd like to return.
We'll reply with return instructions and the return address.
Ship the item back. Return shipping is paid by the customer unless the return is due to our error.

Refunds

Once your return arrives and is inspected, we'll email you. Approved refunds go back to your original payment method within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error.